FAQ  

Info for crew

Important info for crew 

 

FAQ for Crew Joining Cruise Ships

🛂 Pre‑Joining Requirements


What documents do I need to join a cruise ship? — You typically need a valid passport, Seaman’s Book, STCW certificates, medical certificate, employment contract, and any company‑specific training documents.

Do I need a visa? — Many crew require a C1/D visa for the USA or Schengen visa for Europe, depending on itinerary.

What medical exam is required? — Cruise lines require an approved seafarer medical (PEME) confirming fitness for duty.

Who pays for my travel to the ship? — Most companies cover flights and transfers, but some require crew to pay upfront and reimburse later.

✈️ Travel & Embarkation


When will I receive my flight details? — Usually 3–10 days before joining, depending on the company and itinerary.

What happens when I arrive at the airport? — A representative or shuttle will meet you, or you will follow instructions sent in your joining letter.



🚢 Onboard Life


What is the accommodation like for crew? — Most crew share cabins (2–4 people), while officers and some positions have single cabins.

What uniforms do I need? — Uniforms are usually provided, but you may need to bring black shoes, belts, or grooming items.

Is Wi‑Fi available for crew? — Yes, but it may be limited or paid depending on the company.

Can crew go ashore? — Shore leave is allowed when duties permit and local regulations allow it.

💼 Work & Contracts


How long is a typical contract? — Contracts range from 4 to 9 months depending on position and company.

How many hours will I work? — Expect 8–12 hours per day, split shifts, and 7‑day workweeks.

Can I request a specific ship or itinerary? — You can express preferences, but assignments depend on company needs.

How does promotion work onboard? — Performance, evaluations, and availability of positions determine advancement.

💰 Salary & Benefits


How will I be paid? — Most companies pay monthly via bank transfer or onboard payroll cards.

Are food and accommodation included? — Yes, meals, lodging, and basic necessities are provided.

Do I get tips or service charges? — Depends on your department; some positions receive gratuities.

🛟 Safety & Training


What safety training will I receive onboard? — All crew attend safety drills, familiarization, and emergency procedure training.

Do I need STCW certificates? — Yes, basic STCW courses are mandatory for almost all positions.

What happens in case of emergency? — Crew follow the ship’s muster plan and assigned emergency duties.

📦 Packing & Personal Items


What should I pack for my contract? — Essentials include documents, uniform items, toiletries, comfortable shoes, and personal electronics.

Can I bring food or snacks? — Packaged snacks are usually allowed; fresh food is not.

Is laundry available for crew? — Yes, crew laundry rooms or paid laundry services are available.

📝 After Joining


When do I sign my contract? — Usually before joining or during the onboarding process onboard.

How long does onboarding take? — Expect 1–3 days of training, paperwork, and familiarization.

Can I change departments later? — Possible, but depends on qualifications and company policy.