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Boutique Manager
40
Number of vacancies
Detailed Job Description
Start you new carrer now
Start you new carrer now
Category
Shop manager Type
Cruise Line Location
Ocean
JOB PURPOSE
The Shop Manager is responsible for managing the on-board shops, developing and implementing advertising, marketing and sales strategies, in line with company policies.
KEY RESPONSIBILITIES
- Identifies and develops potential revenue-generating events and policies to reach and exceed the targets set by the company;
- Ensures correct implementation of company’s procedures regarding advertising, promotions, marketing and merchandising;
- Manages, trains and develop the shops’ team to maximise results and meet the company’s standards of quality and targets;
- Ensures constant stock control through adherence to established protocols and develop additional loss-prevention protocols where needed;
- Develops project plans and organises own and staff’s workload on a weekly time scale;
- Interprets sales data to plan and implement actions to enhance any revenue-generating opportunity;
- Monitors passengers’ trends and requests to update the company’s offer to the guests’ demand.
JOB REQUIREMENTS (skills, competencies, experience)
- Fluent English and at least another language, oral and written. Any additional European language is considered an advantage (Italian, Portuguese, German, Spanish and French);
- High School Graduate;
- At least 2 years’ experience as Shop Manager, either ashore or on board;
- Excellent customer service and leadership skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively;
- Ability to communicate tactfully with guests, department heads and shipboard employees to resolve problems and negotiate resolutions.
VISA REQUIREMENTS (if any)
Possess a valid passport and when possible a seaman book copy.
The Shop Manager is responsible for managing the on-board shops, developing and implementing advertising, marketing and sales strategies, in line with company policies.
KEY RESPONSIBILITIES
- Identifies and develops potential revenue-generating events and policies to reach and exceed the targets set by the company;
- Ensures correct implementation of company’s procedures regarding advertising, promotions, marketing and merchandising;
- Manages, trains and develop the shops’ team to maximise results and meet the company’s standards of quality and targets;
- Ensures constant stock control through adherence to established protocols and develop additional loss-prevention protocols where needed;
- Develops project plans and organises own and staff’s workload on a weekly time scale;
- Interprets sales data to plan and implement actions to enhance any revenue-generating opportunity;
- Monitors passengers’ trends and requests to update the company’s offer to the guests’ demand.
JOB REQUIREMENTS (skills, competencies, experience)
- Fluent English and at least another language, oral and written. Any additional European language is considered an advantage (Italian, Portuguese, German, Spanish and French);
- High School Graduate;
- At least 2 years’ experience as Shop Manager, either ashore or on board;
- Excellent customer service and leadership skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively;
- Ability to communicate tactfully with guests, department heads and shipboard employees to resolve problems and negotiate resolutions.
VISA REQUIREMENTS (if any)
Possess a valid passport and when possible a seaman book copy.